TripAdvisor Notification

Increasing Rankings Not Allowed

TripAdvisor just sent an email notification to their customers that a company has been contacting TripAdvisor customers and offering to “boost their TripAdvisor ranking”.  This is against TripAdvisor’s business model and they are apparently taking steps to prevent this from occurring.  The email message is below as well as a screenshot for your reference.  If you are a TripAdvisor customer you can log into your TripAdvisor Management Center for more information.

 The email notification received is as follows:

IMPORTANT NOTIFICATION
It has been brought to our attention that a number of properties have been contacted by a company promising to boost their TripAdvisor ranking. TripAdvisor treats any attempt to improperly influence its website very seriously. We are currently performing a thorough investigation into this company, which is operating under the name TripAdvisorSuccess.com. We have alerted the relevant authorities and are working with them on this matter. If you should have any concerns, please contact us via the Management Center.