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Still Looking for the Magic Pill

Business owners are constantly bombarded with marketing messages from companies in our industry: “#1 Google Rankings Guaranteed!”“5000 Facebook Followers in a Week!”“Get Rid of Negative Reviews!” Yelp released a PSA to their business owners warning of reputation management companies who claim to work with Yelp to perform services such as removing negative reviews, boost ratings,…

Breaking Up is Easy to Do

We’ve all been through breakups.  Sometimes you think things are going along just fine, then WHAM your S.O. tells you to shove off.  If you really cared about that person you probably asked a few questions.   What went wrong?  Is there something we could have done differently?  Is there a chance to make things work…

The BASICS

I was having a discussion with a friend the other day and he was complaining about how younger people in today’s workforce “just don’t get it”.  He opined they don’t understand the basics of how to provide great customer service, communicate properly, problem solve.  I reminded him not all younger people should be stereotyped like…

The Honesty Policy

Marketing comes with its challenges, especially if you’re a brand new company.  You’re meeting with prospective clients and they all want to speak with past clients as a reference–but you have none because you’re a start-up.  This is gut check time.  Do you take shortcuts to establish credibility for your business, or do you use…